OUR cancellation and no-show policy is designed with respect for our teachers’ time and commitment in mind. We hold the studio space with you in mind, and we are also a small and growing business.

We appreciate your understanding and cooperation.

NOTE: We do not accept class cancellations by phone, text, socials, or email.

Our CLASS cancellation policy is as follows: There is NO CHARGE if you cancel a class through your account IN THE APP or ONLINE at least 5 hours before your class begins.

If you booked a class with a class credit and you late-cancel or no-show, your credit will be forfeited.

If you booked a class with an unlimited membership and you late cancel or no-show, a $10 fee is charged to you.

Our APPOINTMENT cancellation policy is as follows: If you cancel an appointment with less than 48 hours' notice you forfeit the full appointment fee.

Our WORKSHOP cancellation policy is as follows: Workshops are refundable up to 10 days prior to the event date, with written notice and reply confirmation via email. If you do not attend a workshop you have registered for, your registration fee is forfeited.

Our membership cancellation policy is as follows: Payment for classes, memberships, credit packs, and other services is non-refundable.

A Recurring membership may be canceled at the end of the relevant term, either in person at the studio or in writing via email. Membership cancellation terms will be governed according to each membership’s term of service (listed on our ‘pricing’ page).

NOTE: We do not accept membership cancellations by phone or text.